CALL US NOW ON
01382 671033
CALL US NOW ON
01382 671033

Terms & Conditions

Please contact info@rtgfirstaid.com for our latest terms and conditions.

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Refunds & Cancellations

Your order can be cancelled at any time up to 7 days before the course. You will receive a full refund. 
All cancellations must be made in a written letter or email.
Should circumstances change and you need to cancel your course and you are unable to transfer your booking to another date at the time of cancelling, the following charges will apply:-

  • More than two weeks prior to course start date - no charge.
  • Less than two weeks prior to course start date - 50% of course total. Less than a week prior to course start date - full course fee.

Certification
All successful students will receive a certificate (SQA in First Aid courses).
All First Aid courses will receive a First aid pack for personal use and a booklet for further perusal.
All certificates will be issued on full receipt of payment.
Payment is due upon receipt of the invoice.

ALL event payments are due upon receipt of the invoice or on the night. Failure will result in the staff leaving the premises and not covering this event.  

Location
We are happy to come to your establishment, if this is not convenient please inform a member of staff when booking as we have a venue in Dundee.

Availability
We are very flexible and will work weekends and evenings to suit your needs.

Non Attendance
If you do not attend a course and have not previously informed us that you will not be attending the full fee will be non-refundable.

Late Arrivals / Missed Sessions
If you arrive late for a course or are absent from any sessions, we reserve the right to refuse to accept you for training, if we feel you will gain insufficient knowledge or skills in the time remaining. In all such cases, the full course fee remains payable. To comply with the qualification requirements for statutory certificates, attendance at all sessions is mandatory.

Postal Address:-
2 PITREUCHIE PLACE, 
FORFAR, 
DD8 2DG

Company Info:-
RTG First Aid Ltd
2 PITREUCHIE PLACE, 
FORFAR, 
DD8 2DG
Company No: SC504937

Great course, very friendly instructor and they go over and above to make sure you feel comfortable, Thank you. 

Thank you once again for a great course. 

SYFA Forfar

"Highly recommend these guys",I really enjoyed my course and learned loads of new skills I can use not only in my Army life but in my civilian life too. 

Tayforth UOTC

"Brilliant - would highly recommend these guys to anyone planning an event needing first aiders! Lovely people and nothing too much trouble!"

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